Impact of the COVID-19 pandemic on management-level hotel employees' work behaviors: Moderating effects of working-from-home

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dc.authorid0000-0001-9634-5895en_US
dc.contributor.authorChi, Oscar Hengxuan
dc.contributor.authorSaldamlı, Asım
dc.contributor.authorGürsoy, Doğan
dc.date.accessioned2023-05-12T07:03:44Z
dc.date.available2023-05-12T07:03:44Z
dc.date.issued2021en_US
dc.departmentBAİBÜ, Turizm Fakültesi, Turizm İşletmeciliği Bölümüen_US
dc.description.abstractThis study examines the effects of working-from-home during the COVID-19 pandemic on management-level hotel employees’ work engagement, burnout, and turnover intentions. The study demonstrates that working- from-home tends to be a double-edged blade that leads to both positive and negative employee behavioral outcomes. Findings reveal that while working-from-home is associated with a higher level of vigor, it magnifies the effects of absorption on burnout. In addition, due to work-home interference, working-from-home suppresses the positive effect of dedication and amplifies the negative effect of burnout on turnover intentions. The theo- retical contributions and managerial recommendations are provided.en_US
dc.identifier.citationChi, O. H., Saldamli, A., & Gursoy, D. (2021). Impact of the COVID-19 pandemic on management-level hotel employees’ work behaviors: Moderating effects of working-from-home. International Journal of Hospitality Management, 98, 103020.en_US
dc.identifier.doi10.1016/j.ijhm.2021.103020
dc.identifier.issn0278-4319
dc.identifier.issn1873-4693
dc.identifier.pmid34493887en_US
dc.identifier.scopus2-s2.0-85110211210en_US
dc.identifier.scopusqualityQ1en_US
dc.identifier.urihttp://dx.doi.org/10.1016/j.ijhm.2021.103020
dc.identifier.urihttps://hdl.handle.net/20.500.12491/10871
dc.identifier.volume98en_US
dc.identifier.wosWOS:000691500700021en_US
dc.identifier.wosqualityQ1en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.indekslendigikaynakPubMeden_US
dc.institutionauthorSaldamlı, Asım
dc.language.isoenen_US
dc.publisherELSEVIER SCI LTDen_US
dc.relation.ispartofInternational Journal Of Hospitality Managementen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectCOVID-19en_US
dc.subjectEngagementen_US
dc.subjectBurnouten_US
dc.subjectTeleworken_US
dc.subjectWorking-from-homeen_US
dc.subjectHospitalityen_US
dc.subjectManagersen_US
dc.subjectTurnover Intentionsen_US
dc.titleImpact of the COVID-19 pandemic on management-level hotel employees' work behaviors: Moderating effects of working-from-homeen_US
dc.typeArticleen_US

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