Instructors' emotional labor and burnout

dc.authorid0000-0002-1916-9127
dc.contributor.authorKepekcioğlu, Emine Selin
dc.date.accessioned2021-06-23T19:44:02Z
dc.date.available2021-06-23T19:44:02Z
dc.date.issued2016
dc.departmentBAİBÜ, Yabancı Diller Yüksekokulu, Yabancı Diller Bölümüen_US
dc.description2nd International Conference on Lifelong Education and Leadership for All (ICLEL) -- JUL 21-23, 2016 -- Liepaja Univ, Liepaja, LATVIAen_US
dc.description.abstractThe aim of the current study is to investigate if there is a significant relationship between instructors' emotional labor and burnout. The population of the study which is structured on relational survey model is made up of 126 instructors working at different faculties associated to a university in the Black Sea Region of Turkey. Emotional Labor Scale which was developed by Diefendorff, Croyle and Grosserand in 1999 and adapted into Turkish by Basim and Begenirbas (2012) and M aslach Burnout Inventory that was developed by M aslach and Jackson in 1986 and adapted into Turkish by Ergin (1993) were used as data collection tools in this study. In the analysis of the data, in order to obtain the instructors' surface acting, deep acting, naturally felt emotions, emotional exhaustion, depersonalization and reduced personal accomplishment, average and standard deviation and to find out the if there is a significant relationship between instructors' emotional labor and burnout Spearman Rho correlation coefficient were applied. The findings of the present study documented that instructors' exhibition of naturally felt emotions was higher than their exhibition of surface acting and deep acting and instructors' emotional exhaustion, depersonalization and reduced personal accomplishment was found to be low. It was found that there is a positive significant relation in a low level between instructors' exhibition of surface acting and emotional exhaustion, depersonalization, but a negative significant relation in a low level between instructors' exhibition of deep acting and reduced personal accomplishment and instructors' exhibition of naturally felt emotions and emotional exhaustion, depersonalization and reduced personal accomplishment.en_US
dc.identifier.endpage272en_US
dc.identifier.isbn978-605-66495-1-6
dc.identifier.startpage265en_US
dc.identifier.urihttps://hdl.handle.net/20.500.12491/8905
dc.identifier.urihttps://www.webofscience.com/wos/woscc/full-record/WOS:000392658100032
dc.identifier.wosWOS:000392658100032en_US
dc.identifier.wosqualityN/Aen_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.institutionauthorKepekcioğlu, Emine Selin
dc.language.isoenen_US
dc.publisherIclel Conferencesen_US
dc.relation.ispartof2Nd International Conference On Lifelong Learning And Leadership For All (Iclel 2016)en_US
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/closedAccessen_US
dc.subjectInstructorsen_US
dc.subjectEmotional Laboren_US
dc.subjectBurnouten_US
dc.titleInstructors' emotional labor and burnouten_US
dc.typeConference Objecten_US

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