Analyzing the web sites of metropolitan municipalities in Turkey in terms of digital access indicators

Küçük Resim Yok

Tarih

2023

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Institute for Local Self-Government Maribor

Erişim Hakkı

info:eu-repo/semantics/closedAccess

Özet

E-government and e-municipality practices, which have gained critical importance in terms of the spread of citizen-oriented service and participatory management approach in local governments, have become a state policy in many countries. In Turkey, within the framework of restructuring the public administration and the e -transformation strategy, e-municipality practices are being expanded in local governments. One of the critical developments in the field of public administration in Turkey recently is e-government applications and e-municipality, which is its reflection on local governments. E -municipality applications are used as a local government strategy to quickly meet the citizens' municipal needs and reduce service costs. In this study, e-municipality services of metropolitan municipalities in Turkey; It is intended to be analyzed in terms of accessibility, performance, Searches Engine Optimization, and Best Practice indicators. The research findings show that the e-municipal services of metropolitan municipalities in Turkey should be improved significantly, given the mentioned indicators.

Açıklama

Anahtar Kelimeler

E-Government, Digital Accessibility, Metropolitan Municipalities, Local Governments, Information-Technology, Challenges

Kaynak

Lex Localis-Journal of Local Self-Government

WoS Q Değeri

Q4

Scopus Q Değeri

Q2

Cilt

21

Sayı

2

Künye

Tutar, H., Parlak, İ. H., Tuzcuoǧlu, F., Başpinar, N. Ö., & Nam, S. (2023). Analyzing the Web Sites of Metropolitan Municipalities in Turkey in Terms of Digital Access Indicators. Lex Localis, 21(2), 471-494.