Satisfaction levels of emergency department staff

Küçük Resim Yok

Tarih

2013

Dergi Başlığı

Dergi ISSN

Cilt Başlığı

Yayıncı

Erişim Hakkı

info:eu-repo/semantics/closedAccess

Özet

Aim: This study was performed to determine the satisfaction levels of health care workers who work in emergency department of Izzet Baysal Bolu State Hospital and to investigate whether this survey is adequate to demonstarte employee satisfaction levels. Material and Methods: Fourty seven individuals included to the study who has worked in emergency department of Bolu Izzet baysal state hospital between 6th-15th of August in 2009. Results: Most of the study group were consisted of nurses. (%34). 68% of participants think that employers are out of number, %53,2 of them think that they work more than weekly working time, and 72,3% of them stated that human resources are efficiently used in the hospital. 59,6% of the workers said that they have not been rewarded by the hospital administration. 89.4% of them stated that they have not been physically assaulted in last six months and 85.1% complaint of inadequate safety measures in working place. Conclusion: It would be useful making surveys among emergency department staff at regular intervals to make early interventions. This will also contribute to increased patient satisfaction and corporate success.

Açıklama

Anahtar Kelimeler

Emergency Department, Emergency Management, Staff Satisfaction

Kaynak

Duzce Medical Journal

WoS Q Değeri

Scopus Q Değeri

Q4

Cilt

15

Sayı

1

Künye